Data Protection

619bet Privacy Policy: Your Data, Protected under the LGPD in Brazil

Find out exactly what data 619bet collects, how it is used, who it is shared with, and what your rights are as a data subject — all in compliance with the General Data Protection Law.

Last updated: January 2026 | Applicable to users in Brazil
LGPD
Lei 13.709/2018
256-bit
SSL Encryption
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Data sold to third parties
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Data subject rights
LGPD Compliance
SSL 256-bit
Data Subject
No Data Sales
2FA on Withdrawals
24/7 Support

What you need to know about privacy at 619bet

619bet's most important commitments to protecting your personal data.

Full LGPD Compliance

619bet processes all users' personal data in compliance with the General Data Protection Law (Lei 13.709/2018). Each processing operation has a defined legal basis — consent, legal obligation, or legitimate interest — and is documented internally.

Your Data Is Never Sold

619bet does not sell, rent, or share users' personal data with third parties for commercial or marketing purposes. Data is only shared when strictly necessary to operate the service or when required by law.

Encryption on All Transactions

All 619bet pages and financial transactions — deposits via Pix, boleto, credit/debit card, PicPay, or Mercado Pago — are protected by 256-bit SSL encryption, the same standard used by Brazil's largest banks, including Itaú, Bradesco, and Nubank.

You Control Your Data

As a data subject, you have the right to access, correct, delete, and port your personal information at any time. 619bet responds to data subject requests within 15 business days, as required by the LGPD.

Communications Under Your Control

Marketing emails, promotional notifications, and updates about Sports Betting and Live Casino are sent only with your consent. You can unsubscribe at any time through your account dashboard or by contacting support.

Minors Under 18 Protected

619bet does not knowingly collect data from users under 18. Any account identified as belonging to a minor is closed immediately and the associated data is deleted, in compliance with Brazilian child protection legislation.

Notice to data subject: This Privacy Policy describes how 619bet collects, uses, stores, and protects the personal data of users of the 619bet.best platform, in compliance with the General Data Protection Law (LGPD — Law 13.709/2018). By creating an account or using any 619bet service, you confirm that you have read and understood this policy.

1. Introduction and Data Controller

619bet is the operator responsible for processing the personal data of users on the 619bet.best platform in Brazil. Under the LGPD, 619bet acts as data controller — it is the entity that defines the purposes and means of processing the personal information collected during use of the platform.

This Privacy Policy applies to all registered users or visitors of 619bet, regardless of the service used — Sports Betting on football (Brasileirão Série A, Copa do Brasil, Libertadores), MMA and UFC, basketball, Live Casino, slots, crash games, or any other category available on the platform.

For any questions or requests related to this policy, please contact our team at suporte@619bet.best. The response time for data subject requests is up to 15 business days.

2. Personal Data We Collect

619bet collects different categories of personal data depending on the stage of platform use:

2.1 Registration data

  • Full name as shown on identity document;
  • CPF (Cadastro de Pessoas Físicas) issued by the Receita Federal;
  • Date of birth for age verification;
  • Residential address full coverage in Brazil;
  • Email address valid and active;
  • Mobile number with a Brazilian area code.

2.2 Identity Verification Data (KYC)

  • Copy of a government-issued photo ID (RG, CNH, or passport);
  • Proof of residence issued within the last 90 days;
  • Selfie with ID document when requested during the verification process.

2.3 Financial data

  • Information on deposits and withdrawals made (method, amount, date);
  • Pix key, bank details, or digital wallet information for payment processing;
  • Financial transaction history on the platform.

2.4 Platform Usage Data

  • Full history of Sports Betting and casino game activity;
  • IP address and approximate geographic location;
  • Device type, operating system, and browser used;
  • Pages visited, session duration, and interactions with the platform;
  • Login and logout records, including date and time.

2.5 Communication Data

  • Records of customer support conversations via chat or email;
  • Communication and marketing preferences declared by the user.

Minimization principle: 619bet collects only the data strictly necessary for the purposes described in this policy, in accordance with the data minimization principle established by the LGPD. We do not collect sensitive data (such as race, sexual orientation, or health information) under any circumstances.

3. How We Use Your Personal Data

The data collected by 619bet is used exclusively for the following purposes:

3.1 Account and Service Operation

  • Creation, maintenance, and management of the user account;
  • Processing deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago;
  • Execution and recording of Sports Betting and casino game activity;
  • VIP Program management and the granting of bonuses and cashback;
  • Customer support and dispute resolution.

3.2 Identity verification and security

  • Verification of account holder identity (KYC);
  • Prevention of money laundering and terrorist financing (AML);
  • Detection and prevention of fraud, multi-account use, and bonus abuse;
  • Two-factor authentication for withdrawals and sensitive operations.

3.3 Legal and Regulatory Compliance

  • Compliance with the obligations of Lei 14.790/2023 (Sports Betting in Brazil);
  • Compliance with requests from regulatory or judicial authorities;
  • Maintenance of accounting and tax records in accordance with Brazilian law.

3.4 Service Improvement and Personalization

  • Usage behavior analysis to improve the platform;
  • Personalization of promotions and offers based on the user's betting profile;
  • Sending communications about news, bonuses, and sporting events — with your consent only.

4. Legal Basis for Processing

All data processing carried out by 619bet has a legal basis defined under the LGPD. The main bases used are:

  • Contract performance (art. 7, V): processing necessary to operate the account, handle payments, and execute bets — the contractual relationship between the user and 619bet justifies this processing;
  • Compliance with legal obligation (art. 7º, II): data required to comply with the requirements of Law 14.790/2023, Ministry of Finance regulations, tax obligations, and anti-money laundering rules;
  • Legitimate interest (art. 7º, IX): data used for fraud prevention, platform security, and service improvement, always respecting the rights and reasonable expectations of data subjects;
  • Consent (Art. 7, I): for sending marketing communications and promotions, always with a clear opt-out option for the user.

Withdrawal of consent: You can withdraw consent for marketing communications at any time, at no cost and with no consequences for your use of the platform. Simply access the notification settings in your account or send an email to suporte@619bet.best.

5. Sharing Data with Third Parties

619bet does not sell users' personal data. Sharing only occurs in the strictly necessary situations described below:

5.1 Service Providers (Data Processors)

619bet uses third-party service providers that process data on behalf of the platform, including:

  • Payment processors: to process transactions via Pix, boleto, credit/debit card, PicPay, and Mercado Pago;
  • Identity verification providers (KYC): to verify documents submitted by users;
  • Cloud infrastructure providers: for secure hosting of platform data;
  • Usage analytics tools: to monitor platform performance and security.

All service providers are contractually required to process data in accordance with 619bet's guidelines and in compliance with the LGPD, and may not use it for their own purposes.

5.2 Authorities and legal obligations

619bet may share data with competent authorities when required by law — including the Ministry of Finance, the Financial Activities Control Council (COAF), and the Judiciary — without prior notification to the user in such cases.

5.3 Game and Casino Providers

For the operation of live casino, slots, and crash games, minimal session data is shared with game providers for technical operational purposes. These providers do not receive personally identifying data such as CPF, address, or banking information.

No third-party advertising: 619bet does not share user data with advertising networks, social media platforms, or other advertisers for third-party ad targeting purposes.

6. Cookies and Tracking Technologies

619bet uses cookies and similar technologies to enhance the user experience, ensure platform security, and analyze service performance. The types of cookies used are:

6.1 Essential Cookies

Required for the basic functioning of the platform — including maintaining the login session, account security, and live betting features. They cannot be disabled without compromising your use of the platform.

6.2 Performance Cookies

They collect anonymous information about how users navigate the platform — pages visited, session duration, and errors encountered. This data helps improve the 619bet experience for all users.

6.3 Preference Cookies

Store user preferences such as language, notification settings, and betting preferences to personalize the experience on future visits.

6.4 Cookie Management

You can manage cookie preferences through your browser's settings panel. Disabling essential cookies may affect how the platform functions. For non-essential cookies, 619bet requests your consent on your first visit to the site.

7. Data Security

619bet implements robust technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, or improper disclosure:

  • 256-bit SSL/TLS Encryption across all platform pages and communications;
  • Two-factor authentication (2FA) required for withdrawal requests;
  • Strict Access Controls — users' personal data is accessible only to employees who need it to perform their job functions;
  • Continuous monitoring of unauthorized access attempts and suspicious account activity;
  • Secure Storage on security-certified servers, with encrypted and redundant backups;
  • Penetration Testing and Security Audits conducted regularly by specialized firms.

In the event of a security incident that could pose a risk or harm to data subjects, 619bet will notify the Autoridade Nacional de Proteção de Dados (ANPD) and affected users within the timeframes established by the LGPD.

Your role in security: 619bet strongly recommends that users create unique, strong passwords for their accounts, enable two-factor authentication, and never share their login credentials with third parties. Any suspicion of unauthorized access should be reported to support immediately.

8. Data Retention and Deletion

619bet retains users' personal data for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations:

  • Active account data: retained for as long as the account is active and for the regulatory period required after closure;
  • Financial and betting records: retained for a minimum of 5 years after each transaction, in accordance with Brazilian tax and anti-money laundering requirements;
  • Identity verification documents (KYC): retained for a minimum of 5 years after account closure, in accordance with COAF regulations;
  • Records of support communications: retained for 2 years for dispute resolution purposes;
  • Marketing data (with consent): deleted within 30 days of consent being withdrawn.

Once the minimum retention periods have been met, data is securely deleted or anonymized so that the account holder can no longer be identified.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants personal data subjects a set of rights that 619bet fully upholds. Below is what you can request at any time:

  • Access: find out what personal data 619bet holds about you;
  • Correction: request the correction of data that is incorrect, incomplete, or out of date;
  • Anonymization, blocking, or deletion: request that data which is unnecessary or processed in violation of the LGPD be anonymized, blocked, or deleted;
  • Portability: receive your data in a structured format for transfer to another data controller;
  • Deletion upon withdrawal of consent: request the deletion of data processed on the basis of consent, after withdrawing it;
  • Data sharing disclosure: know which entities 619bet shares your data with;
  • Withdrawal of consent: withdraw consent for any purpose based on that legal ground, without affecting processing carried out prior to withdrawal;
  • Objection: object to processing carried out on the basis of legitimate interest when that interest is not justified.

To exercise any of these rights, contact us at suporte@619bet.best with your registered CPF and your specific request. We will respond within 15 business days. For more complex cases, we may request additional information to verify your identity before processing the request.

Legal limitations: Some data cannot be deleted immediately upon request — such as financial and identity records that must be retained by law. In these cases, 619bet will inform you of the deletion timeline once all regulatory obligations have been fulfilled.

10. International Data Transfer

Some service providers used by 619bet — such as cloud infrastructure providers and security tool vendors — may process data on servers located outside Brazil. When this occurs, 619bet ensures that the transfer is carried out in compliance with the LGPD, applying the following safeguards:

  • Contracts with data protection clauses equivalent to LGPD requirements;
  • Preference for vendors in countries with an adequate level of data protection recognized by the ANPD;
  • Storage of more sensitive data (identity documents, financial data) preferably on servers located in Brazil.

619bet does not transfer data to countries that lack adequate protection mechanisms or the contractual safeguards required under Brazilian law.

11. Minors

619bet is a platform exclusively for users aged 18 and over. The company does not intentionally collect personal data from minors and does not allow anyone under that age to register or use the platform.

Age verification is carried out during registration using the CPF and date of birth provided, along with the identity verification (KYC) required before any withdrawal. When we identify an account belonging to a minor, we immediately close access, delete the collected data, and notify the relevant authorities where applicable.

Parents or guardians who identify unauthorized use of the platform by a minor in their care should contact us immediately at suporte@619bet.best.

12. Changes to This Privacy Policy

619bet may update this Privacy Policy periodically to reflect changes in Brazilian legislation, data processing practices, or the services offered. All material changes will be communicated at least 15 days in advance via the registered email address and through an in-platform notification.

The updated version will take effect on the date indicated at the top of the document. Continued use of the platform after that date constitutes acceptance of the updated version. We recommend reviewing this policy periodically to stay informed about how your data is handled.

Current version: January 2026. Previous versions can be requested at suporte@619bet.best for comparison or reference purposes.

13. Contact, DPO & Regulatory Authority

For any questions about this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, please contact 619bet:

  • General email: suporte@619bet.best
  • Data privacy channel: privacidade@619bet.best
  • Support hours: 24 hours a day, 7 days a week

619bet has appointed a Data Protection Officer (DPO) responsible for overseeing the company's privacy practices and serving as the point of contact between the organization, data subjects, and the National Data Protection Authority (ANPD).

If you believe your rights have been violated or that 619bet's data processing does not comply with the LGPD, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal body responsible for overseeing data protection legislation in Brazil, accessible via the gov.br/anpd portal.

What you can request from 619bet about your data

The General Data Protection Law grants these rights to any data subject in Brazil.

01
Data Access

Request a full report of all personal data 619bet holds about you, including how and when it was collected.

02
Data Correction

Request the correction of any inaccurate, incomplete, or outdated information in your profile — email, address, phone number, and other account details.

03
Data Deletion

Request deletion of data processed on the basis of consent. Data subject to legal obligations follows specific retention periods before deletion.

04
Portability

Receive your data in a structured format (such as CSV or JSON) for personal use or to transfer to another data controller.

05
Withdrawal of Consent

Withdraw consent to receive marketing communications and promotions at any time, with no impact on your use of the platform.

06
Sharing Information

Find out exactly which external entities 619bet has shared your data with and the purposes for which that sharing took place.

07
Right to Object

Object to processing carried out on the basis of legitimate interest when it cannot be justified against your rights and reasonable expectations.

08
Blocking or Anonymization

Request the temporary blocking or anonymization of data that is unnecessary or being processed in breach of the LGPD.

How to exercise your rights: Send an email to suporte@619bet.best with your registered CPF and a description of your request. Response time is up to 15 business days. For more complex requests, we may ask for additional identity confirmation.

Data privacy on betting platforms: what Brazilian bettors need to know

When you create an account on any digital platform in Brazil — whether to bet on the Brasileirão, play slots, or follow UFC cards — you share a range of personal information. Your name, CPF, date of birth, address, email, phone number, and banking details for Pix or boleto deposits are sensitive data that deserve careful handling. 619bet takes this seriously and has built a privacy policy that genuinely protects Brazilian users.

The General Data Protection Law — the LGPD, in force since September 2020 — was a landmark for Brazil's digital market. For the first time, personal data subjects gained clear, enforceable rights: access, correction, deletion, portability, and withdrawal of consent. 619bet aligned all of its practices with this new framework well before it became a regulatory requirement in the betting sector — because transparency with users is a core value, not just a legal obligation.

The identity verification (KYC) process is one of the moments when the most sensitive data is collected. When 619bet requests a photo of your RG or CNH along with proof of address, it's because Sports Betting regulations in Brazil — and the anti-money laundering rules set by the COAF — require it. Without identity verification, betting platforms would be fertile ground for financial fraud. These documents are stored with encryption, accessible only to the compliance team, and securely disposed of once the legally required retention periods have been met.

One thing many users don't think about until something goes wrong: what happens to their data if the account is closed? At 619bet, the answer is straightforward. Identification data and financial records must be retained for at least five years after account closure, as required by Brazilian tax and regulatory authorities — this is standard practice across all regulated financial and betting platforms in Brazil. After that period, data is securely deleted or anonymized so that the account holder can no longer be identified. Marketing data and communications are deleted much sooner, as soon as the user withdraws consent.

Data sharing with third parties is another area that raises questions. 619bet shares data with payment processors — necessary so your Pix transfer reaches the platform and withdrawals land in your Nubank, Itaú, Bradesco, or Banco do Brasil account. It shares data with cloud infrastructure providers — necessary to keep the platform running. And when required by law, it shares data with regulatory authorities. Outside of these situations, none of your data goes to third parties — and certainly not to ad networks or social media platforms for targeting purposes.

619bet continuously invests in the platform's technical security. 256-bit SSL encryption across all pages means that any information you submit — passwords, banking details, documents — is encrypted before it travels over the internet, making interception by third parties virtually impossible. Two-factor authentication for withdrawals adds an extra layer of protection: even if someone obtained your password, they would still be unable to withdraw funds without access to your phone to receive the confirmation code.

A word on cookies at 619bet. Essential cookies keep you logged in during a live betting session on the Brasileirão or while playing at the Live Casino — without them, the platform simply wouldn't work. Performance cookies help the technical team identify which parts of the platform have issues and what needs improvement. 619bet does not use third-party cookies for cross-site ad tracking — meaning your activity on the platform is never used to target you with ads elsewhere on the internet.

The ANPD — Autoridade Nacional de Proteção de Dados — is the Brazilian authority responsible for overseeing compliance with the LGPD. If you ever feel that 619bet has not adequately responded to a rights request or that your data is being handled improperly, you have the right to file a complaint directly with the ANPD through the federal government portal. 619bet fully cooperates with the regulatory authority and is committed to resolving any compliance issues proactively.

In short, using 619bet to bet on Brazilian football, follow UFC cards, or play at the live casino doesn't mean giving up your privacy. It means choosing a platform that takes your data seriously, complies with Brazilian law, never sells your information, and gives you the tools to exercise your rights. If you have any questions about any aspect of this policy, 619bet's support team is available 24 hours a day to assist you in plain language, without unnecessary legal jargon.

Privacy and Data Questions at 619bet

The most common questions about how 619bet handles users' personal data.

No. 619bet does not sell, rent, transfer, or share users' personal data with third parties for commercial purposes. Data is shared only with service providers that help operate the platform (such as payment processors and KYC providers), always under contractual confidentiality obligations, and with competent authorities when required by law. No data is passed to advertising networks or third-party marketing platforms.

Send an email to suporte@619bet.best with your registered CPF and a request for data deletion. 619bet will respond within 15 business days. Important: some data cannot be deleted immediately — financial records and KYC documents must be retained for at least five years after account closure, as required by Brazilian anti-money laundering laws and tax obligations. In such cases, you will be informed of the exact date when deletion will take place.

Your CPF is required to create an account, ensure registration uniqueness (one account per person), and process financial transactions in BRL. Identity documents (RG, CNH) are part of the KYC verification process, required under Brazil's Sports Betting regulations (Law 14.790/2023) and COAF anti-money laundering rules. Without verification, withdrawals are blocked — not by 619bet's choice, but as a legal obligation that protects both users and the Brazilian financial system.

You can unsubscribe from marketing emails and promotional messages in three ways: by clicking the unsubscribe link in the footer of any marketing email you receive; by adjusting your notification preferences directly in your 619bet account dashboard; or by emailing suporte@619bet.best to request removal from the marketing list. Opt-outs are processed within 5 business days. Please note: transactional emails related to your account — such as withdrawal confirmations, security alerts, and identity verification — cannot be disabled, as they are essential for account security.

After account closure, 619bet retains identification data and financial records for the minimum period required by law — generally five years, in accordance with COAF regulations and Brazilian tax legislation. After that period, data is securely deleted or anonymized. Marketing data and communication preferences are deleted immediately upon account closure. Any real balance available in the account is processed for withdrawal before final closure.

Questions about this Privacy Policy?

To exercise your rights as a data subject or to clarify any questions about this policy, contact us at suporte@619bet.best. Our privacy team responds within 15 business days. You can also consult our Terms and Conditions and the Responsible Gambling for additional information on how to use the platform.

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Bet safely with your data protected

At 619bet, transparency and security go hand in hand. Create your account, claim your welcome bonus, and bet on football, MMA, Live Casino, and much more — knowing your data is protected under the LGPD.

Subject to terms and conditions. 18+ only. Gamble responsibly.

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